I WANT A UNIQUE PAINTING BY SAMANTHA MAREE! WHAT IS THE COMMISSION PROCESS?

I would love to help you create a painting perfect for your home or office space! After viewing the Investment page and filling out the Commission Form, I will follow up within 72 hours to confirm details and provide official pricing via the email address you provide.  Each custom painting is priced based on your requested details. A 50% non-refundable deposit is required prior to beginning a work. Custom paintings are commissioned at a limited quantity each quarter and have a 4-6 week turnaround. Throughout the process, I will contact you with any updates made to your order as well as a detailed image of the colors being used for your approval. Due to the number of requests, the nature of the work, and the time frame to complete each commissioned piece, I will only make 1-2 revisions based on requests; however, I do ask that you trust my creative process once you decide to start a commission with me. The remaining balance is due once the painting is finished. ALL SALES ARE FINAL.

 

WHAT STYLE DO YOU PAINT FOR COMMISSIONS?

I am extremely passionate about being authentic in all of my paintings! The styles that you see throughout my site and social media are the styles all commissioned pieces will be painted in. While some of them may vary in texture, movement, and mood, all paintings are abstract. When you provide your inspiration, desires, and photos of the space it will occupy, I am then able to create a unique piece that will perfectly align with your needs.

 

WHAT ARE THE STANDARD COMMISSION SIZES?

The standard commission sizes are listed both on the Investment page as well as the Commission Form. Other sizes/surfaces may be available upon request. Be sure to include that information n the Commission Form, and I will be happy to confirm if it can be used for your painting! All commissions are painted on gallery wrapped canvas -- the highest quality canvas.

 

THE PAINTING THAT I LOVE HAS BEEN SOLD!

CAN YOU MAKE ANOTHER JUST LIKE IT?

Each painting is uniquely created from the heart, and therefore cannot be replicated. Once it is sold, it is gone! If you see a painting that’s sold and you’d like a similar painting, please fill out the Commission Form. In addition to that, be sure to sign up for the mailing list and follow me on Instagram to stay up to date when new work becomes available!

 

CAN I ADD A FRAME IF I DIDN'T REQUEST ONE ON THE COMMISSION FORM?

Yes! You can request a floater frame in white, black, silver, or gold. This will be an additional cost that will be provided upon request. Paintings are purchased and framed by me and come with hardware making it ready to hang.

 

DO YOU SHIP?

Shipping a large canvas in the continental US ranges between $100-$300. Because International shipping can be costly, please contact me for an accurate shipping quote based on your location. International postal services and systems may require purchaser to pay additional customs fees or duty taxes at customs. Samantha Maree Studios is not responsible for additional fees or taxes accumulated via those services.

 

WHEN CAN I EXPECT TO RECEIVE MY PAINTING?

Your painting will ship within 1-3 weeks of purchase. Custom orders have a 6-8 week turnaround once the deposit has been made and details regarding your painting have been discussed with me. Every painting is packaged and shipped by me, so your patience is appreciated. While working quickly, maintaining top quality craftsmanship is never rushed. All paintings are shipped via UPS ground, for a 3-5 day delivery. You will receive a tracking number once your painting has shipped. 

 

CAN I EXCHANGE/RETURN A PAINTING?

There are no refunds or exchanges on purchased paintings. All sales are final. I cannot be held responsible for lost or damaged items. In the rare occurrence of a lost or damaged shipment, I insure each package and must be made aware of damaged or lost items within 30 days of shipment in order to file a claim for reimbursement. All shipping charges are non-refundable and all return shipping cost due to damage are the responsibility of the buyer. I recommend all damaged goods be returned for repair and insured with a tracking number. Please email me if you wish to return a damaged item ASAP.

 

DO YOU STILL OFFER MOBILE PAINT PARTIES?

Unfortunately, I am no longer offering paint parties--at lease not at this time. I can, however, refer you to another company until I add them back into my services. I do plan to post tutorials and demos frequently in the future. Shoot me a message for a referral, or sign up for my mailing list to be the first to hear about any changes!

 

I SENT YOU AN EMAIL/FB MESSAGE/INSTAGRAM DM AND HAVEN’T HEARD FROM YOU?

Charge my mind and not my heart! I receive many messages on various platforms and cannot reply to them all. Email is the quickest way to get in contact with me. Thank you for your patience!

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